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Fussion_GRC domain 7 of 15

Incident Response

Govern incidents from detection to lessons learned, including regulatory notification deadlines such as CERT-In's six hours.

Fussion_GRC consumes data from your existing tools. It does not perform security scanning.

The problem

What problem this domain solves

Incident governance oversees how security incidents are classified, escalated, communicated, notified to regulators and reviewed. Detection and response tooling stays in your SIEM, SOAR and EDR.

Notification deadlines tracked by memory during a crisis.
Incident records split across SOC tickets, chat and email.
Lessons learned never turned into control changes.
No consolidated view of incident trends for the board.

For the CISO

Why this matters to the CISO

CERT-In requires reporting within six hours, the DPDP Act requires notification of personal data breaches, and RBI has its own timelines. The CISO must prove that each incident was handled to plan and on time.

Major incidents, impact, notification status and recurring causes.

How it works

How Fussion_GRC works in this domain

Fussion_GRC consumes data from your existing tools. It does not perform security scanning. It connects to the tools that already hold incidents data, then does the following:

  1. 01Classifies incidents against your severity matrix.
  2. 02Starts regulatory clocks (CERT-In, DPDP, RBI) where criteria apply.
  3. 03Tracks response tasks and stakeholder communication.
  4. 04Turns post-incident lessons into control and risk updates.

Data in

Exactly where the data comes from

Source toolData receivedTypical sync
SIEM / SOAR (Splunk, Sentinel, QRadar)Security incidents and severityReal time
EDR (CrowdStrike, Defender, SentinelOne)Endpoint detections linked to incidentsReal time
ITSM (ServiceNow, Jira)Incident tickets and actionsEvery 5 minutes
Privacy modulePersonal data involvedOn event

Typical frequencies; exact intervals depend on each tool's API limits and your configuration. Connector availability varies — see integrations.

Data flow

From your tools to the boardroom

Your existing tools
SIEM / SOAR (Splunk, Sentinel, QRadar)
EDR (CrowdStrike, Defender, SentinelOne)
ITSM (ServiceNow, Jira)
Privacy module
Fussion_GRC
  1. 1. SIEM / EDR alert
  2. 2. Fussion_GRC
  3. 3. Classification
  4. 4. Regulatory clock
  5. 5. Response tasks
  6. 6. Lessons learned
Outputs
Controls & evidence
Risk updates
Owner workflows
Executive reporting
Fussion_GRC consumes data from your existing tools. It does not perform security scanning.

Automation

Automation and workflows

Workflows created

  • Detection → classification → escalation → notification → recovery → lessons learned
  • Regulatory clock → reminders → submission record
  • Lesson learned → control change → evidence

Actions for leaders

  • Approve regulatory notification
  • Declare a major incident
  • Approve post-incident actions

Controls & evidence

Controls and evidence

Controls are defined once and mapped across frameworks. See supported frameworks.

Controls

  • Incident response plan tested annually
  • Severity classification
  • Regulatory notification within deadlines
  • Post-incident review

Evidence generated

  • Incident timeline
  • Notification records with timestamps
  • Tabletop exercise reports
  • Post-incident review and actions

AI assistance

How Fussion AI helps

Answers come from your own Fussion_GRC data, with sources. Learn about Fussion AI.

Questions you can ask

  • "What happened in incident INC-204 and what is still open?"
  • "Draft the CERT-In notification summary."
  • "Which root causes repeated this year?"
Fussion AIIllustrative
What happened in incident INC-204 and what is still open?
Based on the latest data from SIEM / SOAR (Splunk, Sentinel, QRadar) and EDR (CrowdStrike, Defender, SentinelOne), here is what needs attention:
  • Notification deadlines tracked by memory during a crisis.
  • Incident records split across SOC tickets, chat and email.
  • Lessons learned never turned into control changes.

Every point links to its source record. Recommendation only — a named owner approves decisions.

Dashboard

Dashboard example

Roles

Who uses this domain

CISO

CERT-In requires reporting within six hours, the DPDP Act requires notification of personal data breaches, and RBI has its own timelines. The CISO must prove that each incident was handled to plan and on time.

CIO

Sees how incidents affects IT services, investment priorities and the systems the business depends on.

Security Manager

Runs day-to-day incidents operations from one queue instead of separate tool consoles.

GRC Manager

Maps incidents controls to frameworks, tracks evidence freshness and prepares audits.

Control Owner

Assigned response tasks and post-incident actions.

Auditor

Plan, test records, incident timelines and notification evidence.

Technical Owner

Receives specific, prioritised tasks in Jira or ServiceNow with the context needed to fix them.

Executive

Major incidents, impact, notification status and recurring causes.

Integrations

Tools you can connect

  • Splunk
  • Microsoft Sentinel
  • IBM QRadar
  • CrowdStrike
  • SentinelOne
  • ServiceNow
  • PagerDuty

Named tools show typical sources; availability may be planned, roadmap or custom connector. Confirm during a demo.

See all integrations

Outcomes

Business outcomes

Major incidents, impact, notification status and recurring causes.
Plan, test records, incident timelines and notification evidence.
Assigned response tasks and post-incident actions.
Less manual effort: 4 processing steps and 3 workflows run automatically instead of in spreadsheets.

Example

Example workflow

  1. 1
    System

    New signal from SIEM / SOAR (Splunk, Sentinel, QRadar)

  2. 2
    Fussion_GRC

    Classifies incidents against your severity matrix.

  3. 3
    Control owner

    Detection → classification → escalation → notification → recovery → lessons learned

  4. 4
    GRC manager

    Evidence attached: Incident timeline

  5. 5
    CISO

    Approve regulatory notification

FAQ

Frequently asked questions

Is Fussion_GRC a SIEM or SOAR?

No. It reads incidents from your SIEM, SOAR or ITSM and governs the process around them.

Does it submit notifications to regulators?

It prepares the content and tracks deadlines. A named person reviews and submits the notification.

Does Fussion_GRC scan our environment?

Fussion_GRC consumes data from your existing tools. It does not perform security scanning.